Terms of Service

You must be at least 13 years old to use this Service. If you are under 18, you represent that you have your parent or guardian's permission. By using the Service you represent and warrant that you meet these requirements.

You may use basic features without an account. For an account you must provide accurate information and keep it current. You are responsible for all activity under your account. Notify us immediately at security@hugmytools.com if you suspect unauthorized access.

We may suspend or terminate accounts that violate these Terms, remain inactive for 12+ months, or are used for fraudulent purposes.

You agree not to use the Service to:

• Upload or process files that infringe third-party intellectual property rights
• Upload malware, viruses, or any malicious code
• Upload content that is illegal in your jurisdiction or in Canada (our place of operation)
• Reverse-engineer, scrape, or create derivative products from our Service
• Circumvent rate limits, tier restrictions, or authentication mechanisms
• Use the Service to train machine learning models without written permission
• Resell or sublicense access to the Service

We reserve the right to remove any content and terminate any account that violates these rules without notice.

You retain all intellectual property rights to the files you upload. By uploading a file you grant us a limited, non-exclusive, royalty-free license to process that file solely for the purpose of delivering the requested operation to you.

We do not read, index, analyze for advertising, or share your file contents. Files are auto-deleted according to your tier's retention period (see our FAQ). We do not sell your data.

Paid plans are billed monthly or annually via Stripe. Prices are listed on the Pricing page and may change with 30 days' notice to existing subscribers.

Subscriptions renew automatically. You may cancel at any time; you retain access until the end of the current billing period. We offer a pro-rated refund within 7 days of a charge if the service was not meaningfully used in that period. Contact support@hugmytools.com.

Free-tier users receive monthly allowances for certain premium operations (OCR, background removal, AI tools, etc.). These allowances are set by the Company and may change. Beginning on June 11, 2027 (the "Anniversary Date"), free-tier premium allowances will transition to lower levels as the platform exits its startup growth phase. You will receive 30 days' notice before this change.

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT RESULTS WILL MEET YOUR REQUIREMENTS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RISI TECHNOLOGIES INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict-of-law provisions. Any disputes shall be resolved in the courts of Ontario, Canada.

We may update these Terms at any time. Material changes will be communicated by email to registered users at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

Questions about these Terms: legal@hugmytools.com

RISI Technologies Inc. · HugMyTools.com